Q: I'm trying to install the 5.4, 5.4.1, or 5.6 update for DeltaGraph for Windows. It goes for a while but then I get the following error: "To use this updater you must have DG 5.0(5.0.1) installed". I have DeltaGraph 5 installed so I'm not sure what the problem is.

A: This error can be caused by problems in your current installation files. To fix this please follow the following steps:

  1. Uninstall your current installation of DeltaGraph. Please note that if you uninstall DeltaGraph, you will have to enter your Serial Number and License Code when you reinstall it. Please make sure you have these pieces of information before uninstalling.
  2. Reinstall DeltaGraph from your installation CD
  3. Run the 5.4 updater again

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